Donna is awesome. I have taken two computers to her and she restored my computers to almost new and without me losing any documents. And she is always ready to give you advice on the dos and don'ts. She responds to texts and emails as well as answer her phone calls. In addition to her being great at what she does, she is also very cheap comparatively. When you give your work to her, she works tirelessly for the job to be completed and she is always giving you updates as they occur while working on your stuff. I would highly recommend this service to each and every one that want excellent job for a very fair price.